TERMS & CONDITIONS
PISLER FURNITURE RENTAL GMBH
www.expat-furniture.ch

Here are our general conditions for renting and buying furniture and for services that involve furnishing an apartment, house, office or any venue in Switzerland.

1. Rental Agreement
By using our furniture rental service, you agree to abide by the terms and conditions outlined in this agreement. This agreement constitutes a legally binding contract between you and the lessor, Pisler Furniture Rental GmbH.

2. Rental Period
The rental period begins on the date the furniture is delivered to your specify location and ends on the date it is picked up from return unless a minimum rental period is specified in written on the contract.
After the agreed rental period, the contract is automatically extended unless it is canceled in written, at least 10 business days in advance.

3. Payment
Rental fees must be paid according to the agreed-upon payment schedule;
For long term rental, monthly or quarterly upon invoices. We advise you to set up a standing order for the monthly rental fee, as payments are expected latest 1st day of every month.
For short term rental, we issue invoices with specified payment terms.
We charge for payment reminders CHF 20
Additional charges may apply for late payments or damages to the rented furniture.

4. Cancellation
Cancellation requests must be made in writing and may be subject to cancellation fees.
The rental contract can be terminated free of charge after the end of the agreed rental period, with a period of 10 working days to the end of each month, i.e., the tenant or the customer must inform the renter of the desired collection date at least 10 working days in advance.
If the rental interest is not paid, the lessor has the right to terminate the rental agreement with the same period, or at any time unfounded with a period of 10 working days, whereby the termination must be notified in writing to the tenant and the customer. The lessee or the customer must grant the lessor access to his premises to take back the items, otherwise he will be liable for damages.
Should the contract be terminated before the minimum rental period, the lessor can claim the applicable balance.

5. Delivery and Pick-up
We will deliver the rented furniture in a usable and clean condition to your specified location at the agreed-upon time. You must ensure that someone is present to accept the delivery. Pickup will be scheduled at the end of the rental period, and must ensure that the furniture is accessible for pick-up.

6. Quality Standard
The lessor, Pisler Furniture Rental is obliged to deliver the items that both parties agreed on, based on the furniture list and pictures presentation when applicable. The lessor cannot be held accountable for slight deviations in terms of color of texture compared to the pictures that were shared between both parties, if not obvious and subject to the eye of the beholder. Should the customer/renter not be happy with the standard provider due to a lack of comfort, which has influence on the quality of living of the lessee, therefore classified as unbearable or unacceptable under relatable circumstances, the lessor is prepared to find a suitable alternative for the furniture piece in question within a reasonable amount of time and a reasonable charge.

7. Use of Furniture
The rented furniture must be used for its intended purpose and in a reasonable manner. You are responsible for any damages caused by misuse, negligence, or unauthorized alterations to the furniture.

8. Care and maintenance
You agree to take reasonable care of the rented furniture during the rental period. This includes regular cleaning and maintenance to keep the furniture in good condition. Defects must be reported by the lessee immediately in writing to the lessor.

9. Return of the rented items
The rented items must be returned in good and clean condition, considering the contractually stipulated natural wear and tear, as well as the condition of the items at the beginning of the contract.

10. Liability for damages
The customer and the tenant are liable for all damage caused by him/her to the rented items.
The lessee or customer is obliged to have private liability insurance for the duration of the lease, which includes the damage to rented property.

11. Insurance against elementary damage and theft
The lessor, Pisler Furniture Rental GmbH takes out insurance, that protects the rented items during transport to and from the place of residence. Our liability is limited to the repair or replacement of the rented furniture in the event of damage or loss caused by our negligence.
The tenant or customer shall take a liability insurance during the rental period against damages and/or theft.

12. Security
The lessor is entitled to demand a deposit amount from the tenant. This serves as a security for claims of any kind.
The lessor can request: a copy of the lease contract, ID card or debt collection register.

13. Changes to the rental property by the tenant
Renewals and changes to the rented items require a written permission from the lessor

14. Withdrawal from the contract
In the event of withdrawal from the contract 7 days before the agreed delivery date, a monthly rental interest will be charged.

15. Law
This agreement is governed by the laws of Switzerland.
Any dispute arising from this agreement will be resolved through arbitration in Zürich, Switzerland.

Please, note that this is a general overview of our terms and conditions. For the full terms and conditions, please refer to the rental contract provided at the time of booking or contact our customer service team.

Zurich, 12th of March 2024